Information Technology

Technology Support

The IT department supports students, faculty, staff, and guests with technology related issues, questions, training, and advice. Anyone seeking technology support should schedule an appointment with the Michael Heffernan, the Director of Technology, at his office on the first floor of Kane Hall, or simply email a support request to: mheffernan@sterlingcollege.edu.

EPEAT Computer Purchasing Policy

Sterling College is dedicated to environmental stewardship and ensuring the technology utilized by the college is energy efficient and made through environmentally responsible methods.  Sterling College will strive to purchase computers, monitors, and laptops that are EnergyStar certified and/or rated EPEAT gold or higher whenever possible.

The primary computer manufacturers used on the Sterling College campus are Apple and Hewlett Packard. All Apple and HP computers, laptops, and monitors are rated EPEAT gold.

To learn more about the EPEAT computer rating system visit http://www.epeat.net/.


Internet Access

Sterling College has a dedicated T1 internet connection bonded with a pair of high-speed digital subscriber lines providing for reliable and fail-safe internet access on campus.  Our current bandwidth management policy restricts access to file sharing and streaming media content only when more than 80% of our bandwidth is being used for such purposes. This allows us to offer the campus unfiltered internet access while assuring that these bandwidth intensive activities do not totally disrupt other users. Unrestricted access to the internet is offered over our campus-wide ethernet and wireless network.

Campus Network

All computers on campus are connected to an enterprise class managed network which provides faculty, staff, and students with secure computer and email accounts.  The network is Microsoft Windows, Apple Macintosh, and Linux friendly, and offers reliable access to data storage, file sharing, and other digital resources. High speed wireless access to this network is available in all main academic buildings and student residences.

Computer Labs

Brown Library Computer Loft

A small lab lofted above the library offers a quiet setting for individual research, word processing, printing, internet access, general computing needs, and open bays for personal laptop use. Windows XP — MS Word, Firefox/IE

Career Resource Center Computer Lab

A general purpose and class reserve lab conveniently located in the middle of campus.  This lab allows for word processing, printing, internet access, and group/class computing needs. Windows XP — MS Word, and Firefox/IE

Simpson Hall Instruction & Research Computing Lab

This is a classroom lab that is designed to support courses and student projects that demand dedicated hardware and software.  This includes digital media editing, CAD, GIS mapping, and html/software development. Windows XP — MS Word, Firefox/IE, GIMP, GIS, Audacity, and more.

Privacy Policies

Information security and individual privacy are a priority at Sterling College. The College strives to protect the information that it collects and uses this information for College business purposes only. The following further details information processing practices used by Sterling College to protect information and promote privacy.

Personally Identifiable Information Privacy

Personally Identifiable Information including financial information that may be provided during the admissions, registration, gifting, or employment processes is used solely for those purposes and is restricted and protected in accordance with College policy and procedure, relevant State and Federal laws and regulations, and by secure network and data storage technologies. Sterling College does not sell or share non-public personally identifiable information or client lists with a third party, unless necessary to complete a transaction in the ordinary course of business, or as required by State or Federal law or regulation such as the Family Educational Rights and Privacy Act (FERPA). Complete information on the handling of student records in accordance with FERPA may be found in the College’s Student Records policy. For further guidance on other information practices at the College, contact the Business Office or the Registrar.

Information Automatically Logged by Sterling College Web sites

Official Sterling College web sites such as www.sterlingcollege.edu and crc.sterlingcollege.edu reside on servers managed by Sterling College. These servers collect and log information according to industry standards in order to analyze usage of the web site and to improve its design and usability. The information that is logged does not contain personal data about the user and is used only internally by Sterling College. Logged information includes the user’s IP address, browser, operating system, session date and time, and referring/exit web pages.


Sterling College does not use “persistent cookies” to identify users who have previously visited the College’s site. The College uses .temporary cookies. to maintain session continuity as the reader moves from page to page in a single session. These temporary cookies are deleted at the end of the session. Third party services associated with or linked from Sterling College sites may however use “persistent cookies” to identify users.

Links to Other Sites

Sterling College provides links to other web sites. When you leave an official Sterling College web site please be aware that Sterling College is not responsible for the privacy practices of these other sites.

Privacy Statement Updates

Periodically, this privacy statement may be updated to accommodate changes to our information security program or web environment.

Contact Information

Questions concerning this privacy statement should be directed to it@sterlingcollege.edu.